Parallels

Symptoms

The following error message is received when attempting to manage (update password or remove) a mailbox using Plesk:

Unable to remove the mail names: mailmng failed: MEAOPO.Mailbox.GetMailbox failed
MEAOPO.Mailbox.RemoveMailbox failed
MEAOAM.AddressMap.RemoveAddressMap failed for domain domain.tld [domain.tld

or

MEAOPO.Mailbox.GetMailbox failed

    at (MailEnable::MailEnableMailName::MailEnableMailName line 92)

    at execute console command --set-password(vconsoleapp::start line 128)

    at execute "C:\Program Files\SWsoft\Plesk\admin\bin\mailmng.exe"

--set-password "--domain-name=domain.tld" "--mailname=joedoe"

"--password=stereotype"(vconsoleapp::run line 138) Execute file name: C:\Program Files\SWsoft\Plesk\admin\bin\mailmng.exe

Cause

Most likely that the mailbox or the mail domain are missing from MailEnable configuration.

Resolution

The configuration can be restored using the following command:

This utility will reconfigure MailEnable records according to Plesk database. After reconfiguration the mailbox can be managed safely.