Symptoms
Notification message have the following content:
The set of licenses included in your Parallels Key Administrator Price List have been changed. Please check, whether the not supported licenses are included in your hosting plans. Please remove the unsupported licenses offerings from your hosting plans.Cause
The e-mail notification message is generated by Parallels Business Automation - Standard system to notify provider that Key Administrator plug-in configuration differs from Client's Price List on Parallels Key Administrator server.Resolution
It is required to click on Reconfigure button at Top > Service Director > License Manager > Plug-ins > KA plugin > License Classes and Properties screen. After that PBAS will fetch new prices from Key Administrator server and stop sending such notifications.The e-mail notifications regarding this event can be completely disabled at Top > Configuration Director > Event Manager > Events > License plug-in configuration has been changed > Actions > License plug-in notification screen in PBAS Provider's Control Center.
Additional information
- For detailed information on Key Administrator plug-in configuration please refer to Configuring Key Administrator plug-in article in PBAS Provider's Guide
Keywords: License plug-in configuration has been changed, KA plug-in, License plug-in