Parallels

Resolution

SUS is an acronym for Software Update Service. When you purchase Plesk retail license directly from Parallels or from an Authorized Reselling Agent your license is enrolled in our SUS program for 1 year from the date of purchase. This means that you can update to any new release (provided that it’s in the same OS genre Windows or UNIX/Linux) within 1 year of purchasing the software. In addition you are given an option to renew your licenses subscription in the SUS program at anytime before the anniversary date of your purchase. In fact our license management system will notify you of coming SUS expirations 1 month and 2 weeks before your service expires. The 1 year renewal is OPTIONAL. By renewing you can continue to upgrade to new versions for an additional year. Renewal fee calculations are based on the domain limits of your Plesk key and are a flat 25% of your keys base price… Example: (30 domain license is $199 x .25 = $49.75)

1. Software Update Service (SUS) includes all Service Patches, Updates, and New Version Releases for the Plesk and Confixx Control Panels and Sitebuilder.
2. Valid Software Update Service (SUS) allows a customer to download all major upgrades and updates for the software. SUS does not include any technical support services or software installation services.
3. Software Update Service (1 year) is included in the Retail Price of the License
4. SUS Renewal is OPTIONAL.
5. SUS can be RENEWED for 25% of the Retail Price prior to 1st year Expiration date (1 year from date of purchase) for an additional 1 year.
6. Expired Parallels SUS can be REINSTATED for 65% of the Retail Price for 1 year.
7. Reinstated Parallels SUS can be renewed for 25% of the Retail Price the following year.

Please use this URL to make a purchase:

http://www.parallels.com/en/buyonline/support/