Parallels

Cause

Secure Sockets Layer (SSL) provides a level of security and privacy for those wishing to conduct secure transactions over the Internet. Introduced to the Internet market by Netscape Communications, the SSL protocol protects HTTP transmissions over the Internet by adding a layer of encryption. This insures that your transactions are not subject to "sniffing" by a third party.

SSL provides visitors of your website with the confidence to communicate securely via an encrypted session. For companies wishing to conduct secure e-commerce, such as receiving credit card numbers or other sensitive information online, SSL is essential.

Resolution

To configure HSPcomplete Provider's Control Center to use SSL for communications the following steps should be performed:

1. generating Certificate Request in the Configuration Director - Miscellaneous Settings - SSL Setup- Certificate Request tab;
2. getting valid SSL certificate in one of the following way:
   • getting from trusted external Certificate Authority;
   • generating self-signed SSL certificate and use it for some time;
3. importing a SSL certificate signed by the Certificate Authority;
4. enabling SSL protocol for the HSPcomplete Web Tools

In case  SSL certificate provided by Certificate Authority should be used with Intermediate CA certificate you may use instructions from this article to install Intermediate CA certificate.

Additional information

To enable SSL setup for Resellers this article could be useful