Browser hangs on the domain hosting setup page in the Plesk CP.

Article ID: 1983 
Last Review: Oct,6 2008
Author: APPLIES TO:
  • Plesk for Linux/Unix

Symptoms

If I go to Domains>DOMAIN NAME>Setup the page hangs. After several minutes when the browser shows "completed" no data is displayed.
Also, if I look for 'ps' output there are several 'usermng' processed hanged in 'D' state:

# ps -ax | grep usermng | grep -v grep
15568 ?        D      0:00 /usr/local/psa/admin/bin/usermng --isquotable-quiet
32069 ?        D      0:00 /usr/local/psa/admin/bin/usermng --isquotable-quiet

Cause

This problem occurs due to the BUG in quotactl() system call in some Fedora Core 1 kernel versions. See for more information: https://bugzilla.redhat.com/show_bug.cgi?id=127396

Resolution

The problem was not fixed in Fedora Core 1 version. The best way if you migrate your Plesk to more recent OS where this problem does not exist.
Subscription for this article changesSubscription for this article changes

Please provide feedback on this article

Did this article help you solve your issue?
Yes
No
Partially
I do not know yet
 
Strongly Agree   Strongly Disagree
  9 8 7 6 5 4 3 2 1
The article is easy to understand
The article is accurate
Additional Comments:
*Please provide us with your email address in case we need to contact you.
captcha *Please type the code you can see.
* - required fields