[FIX]Unable to create domains using HSPComplete if default mail server in Plesk is Smartermail.

Article ID: 1958 
Last Review: Oct,6 2008
Author: Basalyko Roman APPLIES TO:
  • Plesk 8.1.1 for Windows

Symptoms

If default mail server configured in Plesk is Smartermail it’s impossible to create domain using HSPComplete.

Cause

During domain creation HSPComplete sends API-RPC packet which configures all the domains limits. But Smarter Mail doesn’t support mailbox quota limit on domain level.

Resolution

This problem has been solved in Plesk version 8.2. Consider upgrading Plesk to the latest version

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