[FIX] Cannot FTP to a domain after its physical hosting has been recreated

Article ID: 1764 
Last Review: Oct,6 2008
Author: Oleg Beznosov
Last updated by: system APPLIES TO:
  • Plesk 7.6.1 for Windows
  • Plesk 8.1.0 for Windows
  • Plesk 8.1.1.2 for Windows

Symptoms

1. Physical hosting on a domain had been removed.

2. Then it was recreated using the same FTP user name.

3. After that it's impossible to login by  ftp to the domain, the FTP server returns an error:

530 User fp1 cannot log in, home directory inaccessible.

Cause

IIS cache causes this problem.

Resolution

Here is two possible ways to resolve:

1. Clean up IIS FTP service cache. To reset FTP cache restart IIS FTP service

net stop MSFTPSvc
net start MSFTPSvc


2. Disable IIS FTP cache. To completely disable caching set the following parameter:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\InetInfo\Parameters\DisableMemoryCache DWORD 1


Subscription for this article changesSubscription for this article changes

Please provide feedback on this article

Did this article help you solve your issue?
Yes
No
Partially
I do not know yet
 
Strongly Agree   Strongly Disagree
  9 8 7 6 5 4 3 2 1
The article is easy to understand
The article is accurate
Additional Comments:
*Please provide us with your email address in case we need to contact you.
* - required fields