Parallels

Symptoms

When creating a new domain Plesk returns the following  error:

dnsmng::update() failed: dnsmng failed: Empty error message from utility. 

Cause

Most probably configuration files of DNS server are corrupted.

Resolution

You can try fixing  it using Plesk command line tool:

"%plesk_bin%\defpackagemng.exe" --fix --type=dnsserver

"%plesk_bin%\DNSMng.exe" update *

Note: One more possible reason is the memory shortage, so please check server resources as well.